Privacy Policy

Effective Date: April 27, 2026

The Mortgage Hotline LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information you provide to us through our website, online forms, communications, mortgage inquiry process, and related services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, property information, loan inquiry details, application-related information, and any other information you choose to submit through our website, application links, contact forms, appointment requests, or other communications.

Use of Information

We may use the information we collect to respond to your inquiries, provide mortgage-related information, assist with loan applications, communicate with you about your inquiry or account, schedule appointments, request documentation, process applications, comply with legal and regulatory requirements, and provide customer service.

SMS/Text Messaging

We may collect your phone number when you submit forms, request information, apply for mortgage services, schedule an appointment, or otherwise communicate with us.

By providing your phone number, you may receive transactional, informational, or service-related text messages from The Mortgage Hotline LLC related to your inquiry, application, loan status, documentation requests, appointments, or account-related communications.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS/text communications at any time by replying STOP to any text message. For help, reply HELP or contact us directly.

We do not sell consumer phone numbers or SMS consent data. We do not share consumer phone numbers or SMS consent data with third parties for marketing or promotional purposes.

Information Sharing

We do not sell your personal information. We may share information only as necessary to provide mortgage-related services, respond to your inquiry, process your application, work with lenders, service providers, technology platforms, credit reporting agencies, or other parties involved in the mortgage process, comply with legal or regulatory obligations, or as otherwise permitted by law.

Data Security

We take reasonable administrative, technical, and physical measures to help protect consumer information from unauthorized access, disclosure, misuse, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update your information or request that we stop contacting you. You may opt out of SMS/text messages at any time by replying STOP. You may also unsubscribe from email marketing communications where applicable.

Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

The Mortgage Hotline LLC
300 SE 2nd St, Suite 600 #36
Fort Lauderdale, FL 33301
Office: 603-512-2946
Website: www.TheMortgageHotline.com
NMLS #1882262